CareBetter

Agent Training

Click a video below to learn how to use our platform.

Each video shows one part of the job. Watch the one you need, in the order you need it.

01 · Calls

How to take a call, from answer to wrap-up.

You get a script on screen during every call and a transcript that follows along, so you can focus on the person instead of your notes.

02 · Funding & Leads

How to add funds to your wallet.

Add money to your wallet whenever you want and turn on auto-refill so you never run out of leads in the middle of a good day.

03 · Quoting

How to add a client and enroll them on HealthSherpa.

Add the household in one form, pick a plan, and the application opens on HealthSherpa with everything already filled in.

04 · Messaging

How to text and email a client from the inbox.

All your texts and emails with clients live in one inbox, with their policies and history right beside the conversation.

05 · Your Dashboard

How to read your dashboard.

Your dashboard puts your whole business in front of you, every deal, every call, every dollar spent on leads, so you always know exactly where you stand.

Still Have a Question?

Read the FAQ, or ask us directly.

The agent FAQ covers pay, leads, and contracts in more detail than a video can.

Read the FAQ

Prefer to ask first? contact@carebetterinsurance.com  ·  (877) 313-5794